Stay on the pulse

Now that you’ve hired a new employee, the road to that employee being integrated into the team begins. This journey is risky and timing is crucial. So how do you ensure the onboarding of the new hire leads to a successful asset to the company?

Companies are always looking for the next great candidate to join their team. While there are many tools out there to help corporate recruiters find the right candidates, once you find them, how do you engage them the right way, on their terms to differentiate your company from the hundreds of others?

The Engage platform continues to evolve launching its new version 6.15 with OnlyOffice integration. It will make it easier for users to collaborate on documents, files, spreadsheets, presentations and more.

As an economic development leader, you have a responsibility to attract new companies to your community. All the work your teams have done to recruit these businesses could all be in vain without the other piece of the puzzle. That piece is business retention.

Customer onboarding is such a risky time for many organizations as the company has invested tons on sales and marketing to get the new customer only to lose them via an unsuccessful customer onboarding process. So how can you ensure your customer onboarding process goes smoothly so you retain clients?

The way economic development organizations conduct business is changing rapidly. Prospective businesses are now demanding consistency and visibility during the business recruitment process.

What is a complex salesperson’s job? Ask most people and they will tell you it’s to sell products or services. This theory isn’t incorrect, but if you dig a little deeper, you’ll find a good complex salesperson will do so much more than just sell.

While it’s advisable to keep an open line of communication with your customers, questions arise in terms of whether these meetings need to be quarterly. If the meetings are difficult to arrange and bring little value to the customers, they may be doing more harm than good. 

Engage successfully completes SOC2 Audit to continue its commitment to provide collaborative solutions that target business growth.