Upcoming Webinars

Onboarding is a critical phase that can make or break customer adoption, yet teams often wait until problems arise to address challenges. What if you could anticipate, track and mitigate risks before onboarding even begins?

Join us for this insightful webinar on Premortem Before Your Onboarding, where we’ll explore how to maximize kickoff calls and Mutual Plans by fostering candid, proactive conversations with your implementation lead. 

Learn how identifying potential pitfalls early can prevent onboarding failure, align expectations, and accelerate time-to-value.

What You’ll Learn:

• How to conduct a premortem discussion to uncover hidden risks before onboarding starts
• Best practices for structuring kickoff calls to drive transparency and alignment
• The power of Mutual Plans in setting clear expectations and ensuring accountability

Why Attend?

If you’re responsible for customer onboarding, success, or implementation, this webinar will equip you with practical frameworks and tools to improve onboarding outcomes, drive customer confidence, and ensure a smoother path to adoption.