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Past Webinars

The Silos between teams - both internally and externally - often obstruct customer onboarding processes, delay progress, and lead to missed opportunities. This webinar will unpack the challenges posed by these silos and provide actionable strategies to overcome them.

Mutual plans are the ultimate tool for aligning stakeholders and driving toward shared goals. This webinar contains strategies to help build and maintain these plans for to close deals with confidence, navigate tricky handoffs, and create a repeatable onboarding process.

Rolling out your product or service to multiple locations at the same time is a monumental task where communication, collaboration, and consistent processes can make or break your success. This article breask down strategies to make these types of onboardings a success. 

Enterprise clients expect more and if your team is not delivering, they’ll find someone who will. Watch this webinar for strategies on winning over these clients by closing the deal and onboarding successfully. 

75% of customer churn happens in just three specific phases of the customer journey. In this webinar, we deep dive into where churn is born and insights on how to stop it in its tracks. 

We dive into the critical performance risks and indicators that drive successful customer onboarding. We will explore metrics such as Time to Onboard, Customer Activation Rate, Velocity and more.

From Configuration and Installation to Testing and Launch, we'll guide you through each phase, sharing tools to ensure a successful system implementation.

Without mutual accountability, follow-up on action items and progress can be inconsistent, resulting in a disjointed onboarding experience.

The final 25% of the sale is more critical than ever. This last phase isn't just about closing the deal; it's about laying the groundwork for a successful onboarding experience.