75% of customer churn happens in just three specific phases of the customer journey. In this webinar, we deep dive into where churn is born and insights on how to stop it in its tracks.
We dive into the critical performance risks and indicators that drive successful customer onboarding. We will explore metrics such as Time to Onboard, Customer Activation Rate, Velocity and more.
From Configuration and Installation to Testing and Launch, we'll guide you through each phase, sharing tools to ensure a successful system implementation.
The final 25% of the sale is more critical than ever. This last phase isn't just about closing the deal; it's about laying the groundwork for a successful onboarding experience.
Join us for an exclusive webinar designed to transform your approach to complex customer onboarding with expert strategies and cutting-edge tools toreduce customer churn and enhance satisfaction.
Many volunteer organizations often have problems fully engaging their members during member onboarding, recruiting, and current membership. Here is a use case to demonstrate how Engage helped one organization overcome these hurdles.