Optimizing Time to Value for Faster Customer Adoption

What is Time to Value (TTV), and why does it matter?

TTV is the critical metric that defines how quickly your new customers experience the value of your product or service. A shorter TTV means higher customer satisfaction, faster adoption, and stronger retention.

Why is TTV Important?

Customer Satisfaction: A shorter TTV means customers see results faster, leading to a more positive experience.
Retention & Adoption: If customers quickly experience value, they’re more likely to stay engaged and continue using the product.
Revenue Growth: Faster TTV can accelerate upsells, renewals, and word-of-mouth referrals.

Key Takeaways:

• The importance of TTV in customer onboarding
• Examples to help you apply the metric to your team
• 5 actionable strategies to reduce your TTV:
  • Centralized Client Workspaces – Keep everything in one place
  • Pre-Built Mutual Plans, Templates & Resources – Speed up execution
  • Automated Workflows & Task Management – Improve efficiency
  • Enhanced Communication Tools – Keep teams aligned
  • Clear Success Milestones – Define and track customer progress

Join us for this exclusive webinar as we break down 5 proven ways to accelerate TTV using Engage and ensure your customers see value—fast!